The article said:
“Vasquez has received a number of calls on his cell phone playing recordings that claimed to be from his credit card company. “Hi this is Kathy with Card Services calling in regards to your credit card account,” one recorded message said. “They said they were calling from Citibank,” Vasquez said. Despite sounding legitimate, there was one problem. “I don’t have a Citibank account or any kind of card,” Vasquez said.
Unfortunately, this sounds typical of many of these shady companies. Some go even farther, by outright lying and claiming that they are customer service agents for the credit card company. Even worse is that these pre-recorded calls prompt the customer to enter their credit card number and other private information. Please do not give these people any of your private information including your credit card number. If they say they are calling from the credit card company, don’t rely on their word; call your credit card company directly. Debtors who are delinquent are particularly vulnerable to these scams. If you receive a recorded call like this, just hang up and put your phone number on the National Do Not Call Registry ( http://www.donotcall.gov/ ).